You know your guests. When they check in, they are already eager with expectations. Typically, they’re in pursuit of the perfect balance – the creature comforts of home mixed with the added perks and pleasures of a property like yours.
So, yes. From the maintenance of each guest room to the selection of bath soaps and towels, those small details make a big difference. Consider these three tips a friendly reminder about the everyday essence of a great guest experience.
1. Offer welcoming amenities
One of the first things your guests will do is explore the amenities of their room. This might include cold water bottles, a fully stocked snack bar, enticing bath soaps, and cozy bed linens. Maybe add a local touch as well. It’s all about showing guests how much you care about their comfort.
2. Keep rooms clean and tidy
Ensuring that each setting stays neat and tidy also shows guests they chose the right destination. This means the housekeeping staff should work quickly and efficiently making the beds, cleaning the bathroom, and refreshing towels and toiletries.
3. Provide soft, sturdy towels
Whether your guests want to shower off after a long day or relax with a soak in the tub, they’ll appreciate the embrace of high-quality bath linens. Sweet South™ Towels from 1888 Mills are just the type of collection that earns a sweet spot with guests.
Its bath towels, hand towels, washcloths, and bathmats are woven and sewn in the U.S. using the strongest, softest Southern cotton. Each item of the collection also features Eduraweave™ technology, which was designed for the hospitality industry and offers superior performance and durability.
From tidiness to towels, the small details help you give guests the perfect balance of home and away.
At American Hotel, we deliver all you need, when you need it … so you can focus on what matters most. Explore our vast product assortment at americanhotel.com.